Customer Service Representative at Maurice Xandra Solutions

Summary

• Our client is seeking an experienced, team and goal-oriented candidate to fill the position of Customer Service Representative.
• The successful candidate will be responsible for providing exceptional service and support to customers, addressing their inquiries, concerns, and issues in a timely and professional manner to ensure satisfaction and loyalty.

Job Responsibilities:

• Minimum of Bachelor's degree, B Art or HND in any Art related field.
• Fluent in spoken and written English.
• Respond promptly to customer inquiries via different channels.
• Minimum of 3-5 years' proven experience as a customer service representative.
• Understand social media management and trends.
• Good communication and interpersonal skills.
• Proficient experience in Microsoft Office and basic computer skills.
• Time management and organizational skills
• Familiarization with CRM tools and practices.