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  • Posted: Jan 13, 2021
    Deadline: Jan 20, 2021
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    Jemi Neil Consulting (JNC) is a people and business solutions company. We are a Human Resources Consultancy Company with a specific focus on executing various strategic initiatives in order for our clients to maximize its best in people.

    We offer end to end Human Resource solution services ranging from Business Advisory, HR Structuring, HR Busin...
    Read more about this company

     

    Customer Service Representative

    Location: Lekki Phase 1, Lagos State.

    Our Client, a fast-growing restaurant is looking to hire an experienced and competent Customer Representative. Responsibilities include greeting and serving customers, taking orders, providing detailed information on menus, multi-tasking various front-of-the-house duties, helping customers with complaints and questions and giving customers information about products and services.

    Job Responsibilities:

    • Providing excellent wait service to ensure satisfaction
    • Making menu recommendations, answering questions and sharing additional information with restaurant patrons
    • Greet and escort customers to their tables
    • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
    • Inform customers about the day’s specials
    • Up-sell additional products when appropriate
    • Communicate order details to the Kitchen Staff
    • Follow all relevant health department regulations
    • Provide excellent customer service to guests

    Job Requirements:

    • Proven work experience
    • Attentiveness and patience for customers
    • Excellent presentation skills
    • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
    • Active listening and effective communication skills
    • Team spirit

    Method of Application

    Interested and qualified? Go to Jemi Neil Consulting on jemineil.com to apply

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