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  • Posted: Mar 27, 2023
    Deadline: Mar 29, 2023
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    HRLeverage Africa is an HR, Outsourcing and Recruitment Service Provider. As a company, we deliver excellent spectrum of HR Business Solutions through a custom-built approach for organizations. We are a premium professional service firm domiciled in Africa and with our partnership with global organizations, we are able to leverage on technology to provide strategic Business solution.
    Read more about this company

     

    Customer Service Representative

    Responsibilities

    • Providing introductory information to new customers
    • Ensuring that customers are satisfied with products or services
    • Following up with clients or customers to check that they’re still satisfied with any purchases
    • Letting customers or clients know about additional products or services
    • Determining the quickest, most effective ways to answer a client’s or customer’s questions
    • Escalating queries and concerns
    • Troubleshooting common issues with a product or service
    • Working with a team of CSRs and other departments to find appropriate solutions.

    Qualifications

    • Minimum of two years in Customer Service Representative or similar role
    • Strong communication skills.
    • Ability to use Ms suite.

    Method of Application

    Interested and Qualified Candidates should submit CV to: resume@hrleverageafrica.com with the Job Title as the subject of the mail.

    Note: Only qualified candidates will be contacted.

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