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  • Posted: Jun 23, 2022
    Deadline: Jun 30, 2022
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  • Founded in 2019, The Nirvana Synergy Company is a company that has a Vision to provide top quality products that solves everyday challenges of our customers in Nigeria and beyond. We pride ourselves in being a workplace that works hard, has fun, and serves our clients with A+ quality every day.
    Read more about this company

     

    Customer Service Representative (Cosmetics)

    Location: Okota, Lagos
    Reports to: The supervisor

    Job Overview

    • The Customer service representative will help customers with complaints and questions provide product & service information, process orders and returns with accuracy and efficiency.

    Responsibilities and Duties

    • Processing and closing sales and transactions satisfactorily.
    • Answering questions about company’s product and services.
    • Collecting, Identifying and analyzing customer feedback and complaints.
    • Following up with prospective and current customers on their use of our products in order to retain them.
    • Developing and documenting knowledge into helpful content.
    • Building sustainable relationships and trust with customer accounts through open and interactive communication.
    • Meeting personal/customer service teamsales targets and call handling quotas.

    Job Requirements

    • Must have at least OND.
    • Must have at least 2 years experience as a customer service representative.
    • Must have knowledge on cosmetology.
    • Must be a good team player, possess good character traits and personality.
    • Must have the ability to multi-task, prioritize, and manage time effectively.
    • Must have customer orientation and ability to adapt/respond to different types of characters.
    • Must have excellent communication and presentation skills.
    • Must live within Okota/Ago/Isolo and environs.

    Salary
    N50,000 monthly.

    Method of Application

    Interested and qualified candidates should send their CV to: jobs@nirvanasynergy.com using the Job Title as the subject of the mail.

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