Customer Service Representative at Compovine Technologies

Description 

• Providing introductory information to prospective and new customers
• Ensuring that clients are satisfied with products or services by handling complaints and inquiries
• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
• Letting clients know about additional products or services that might benefit them
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns, when necessary
• Troubleshooting common issues with products or services
• Working with a team of CSRs and other departments to find appropriate solutions to problems

Requirements

• BSc (Second class lower minimum) / HND (Upper credit minimum)
• Cognate experience: 2 years
• Age bracket: 1988 – 2001.