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    • Customer Service Officer at Rexobe Consult

    Posted: Jan 8, 2026
    Expires: Not specified
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    Customer Service Officer

    Description

    • One of our clients in the Beauty industry is seeking a courteous, customer-focused Customer Service Officer to manage client interactions, support sales processes, and ensure an excellent customer experience.

    Responsibilities

    • Attend to customer inquiries, complaints, and requests professionally
    • Process orders and follow up on customer transactions
    • Maintain accurate customer records and feedback logs
    • Provide product information and basic recommendations to customers
    • Support walk-in and online customers effectively
    • Escalate complex issues when necessary
    • Collaborate with sales and operations teams to improve service delivery
    • Ensure a positive brand image at all customer touchpoints.

    Requirements

    • Minimum of OND / NCE qualification
    • 1 – 3 years experience in customer service or retail (beauty industry experience is an advantage)
    • Excellent communication and interpersonal skills
    • Good listening and problem-solving abilities
    • Basic computer and record-keeping skills
    • Friendly, patient, and professional attitude
    • Ability to work on-site and handle multiple customers.

    Check how your CV matches this job

    Method of Application

    Interested and qualified candidates should send their CV to: rexobe.recruitment@gmail.com using the job title e.g "Data Entry Officer" as the subject of the email.

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