Customer Service Officer at Resource Intermediaries Limited

Responsibilities

• Handle and resolve customers’ complaint
• Attend to customers’ enquiries
• Build good rapport and maintain relationship with clients
• Increase company’s sales target through customer retention
• Handle numerous orders and process them on time
• Meet monthly sales target.

Requirements

• 2-3 years experience.
• Good communication and interpersonal skills
• Self-confidence
• Flexible and willing to learn
• Smart and presentable
• Social media savvy
• Strong negotiation/convincing skill
• Attention to details
• Ability to work under pressure and multitask
• Product knowledge
• Problem-solving and empathetic skills.