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    • Customer Service Manager at KSBC Knowledge Resources Limited

    Posted: Sep 12, 2023
    Expires: Sep 26, 2023
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  • Since our inception in 2005, we have assisted leading Nigerian and West African banks, in developing efficient Process Delivery platforms to drive their corporate objectives. We deploy a methodology that seeks to ensure that clients achieve their desired corporate objectives by ensuring synergy between Corporate Strategy, Business Process platforms, and Hum...

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    Customer Service Manager

    Job Description

    • The Customer Service Manager is responsible for providing outstanding customer service by leading and motivating their team and developing loyalty programs to increase customer satisfaction.
    • The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention by striving always to meet and exceed their expectations.

    Requirements and Skills

    • B.Sc Degree in Business Administration or related field
    • Up to 10 years relevant experience
    • Proven working experience as a Customer Service Manager, Retail Manager, Assistant Manager, or related position.
    • Strong client-facing and communication skills
    • Advanced troubleshooting and multi-tasking skills Excellent human relations and dress sense
    • Age: 35-50 years.

    Check how your CV matches this job

    Method of Application

    Interested and qualified candidates should send their CV to: ksbc.opt@gmail.com using the Job Title as the subject of the mail.

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