Customer Service Executive at Paymyrent.ng

Due to expansion, a finance company is recruiting to fill the below:

Job Responsibilities

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Manage  incoming phone calls
• Identify and access customers’ need to achieve satisfaction
• Responding promptly to customer inquiries
• Processing forms, applications, and request
• Provide feedback on the efficiency of the customer service process.

Job Requirements

• A Bachelor's Degree in any related field
• Good communication: Written and verbal skills