Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: May 14, 2021
    Deadline: May 25, 2021
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services. ABOUT US Ascentech Services Ltd acts as a gateway to provide end to end recruitment services to Organisations Worldw...
    Read more about this company

     

    Customer Service Representative

    Job Description

    • We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
    • To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

    Job Responsibilities

    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments, and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Ensure customer satisfaction and provide professional customer support.

    Requirements

    • Candidates should possess B.Sc. Degree in Mass Communication or any related discipline.
    • Must have relevant industry experience working with customer support.
    • Ability to stay calm when customers are stressed or upset.
    • Comfortable using computers.

    Method of Application

    Interested and qualified candidates should kindly send CV to: [email protected] with the Job Title as the subject of the e-mail.

    Note: Only shortlisted candidates will be contacted.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Ascentech Services Limited Back To Home
UNICAF banner
View Hot Nigerian Jobs Today »

Career Advice

View All Career Advice
 

Subscribe to Job Alert

 

Join our happy subscribers

 
 
 
Send your application through

YahoomailYahoomail GmailGmail Hotmail Hotmail