Customer Satisfaction Representative (Day Old Chicks) at AMO Farm Sieberer Hatchery Limited

Job Description

• As a Sales Representative for day-old chicks at Amo Farm Sieberer Hatchery, you will play a crucial role in driving sales and fostering relationships with customers in the poultry industry.
• Your primary responsibility will be to promote and sell our day-old chicks to poultry farmers, distributors, and other relevant stakeholders.

Key Responsibilities
Sales and Business Development:

• Actively seek out new customers and business opportunities within the assigned territory.
• Develop and maintain a robust sales pipeline to achieve and exceed sales targets.
• Build strong, long-term relationships with customers by providing excellent service and support.
• Collaborate with the marketing team to implement effective sales strategies and promotional activities.

Customer Relationship Management:

• Understand customers' needs and requirements and recommend suitable day-old chick products accordingly.
• Provide product knowledge and technical support to customers, including information on breeding, genetics, and health management.
• Address customer inquiries, concerns, and complaints in a timely and professional manner.

Market Intelligence:

• Stay updated on industry trends, market dynamics, and competitor activities.
• Gather feedback from customers and market insights to inform product development and marketing strategies.
• Provide regular reports on sales activities, market trends, and customer feedback to management.

Training and Support:

• Conduct training sessions and workshops for customers on best practices for raising day-old chicks.
• Offer ongoing support and assistance to customers to ensure the successful rearing of chicks and optimal performance.

Qualifications and Skills

• Bachelor's Degree in Agriculture, Animal Science, Business Administration, or related field.
• Proven experience in sales, preferably in the poultry industry.
• Knowledge of poultry farming practices, genetics, and health management.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Results-driven with a passion for achieving sales targets and delivering exceptional customer service.
• Willingness to travel within the assigned territory.