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  • Posted: Mar 31, 2025
    Deadline: Apr 7, 2025
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  • Payed is the registered trade name of GetPayed Technology Solutions Limited. Nigerian Banking services provided by CBN Licenced Mobile Money Operato

     

    Customer Retention Officer

    Responsibilities

    • Develop and implement strategies to retain customers.
    • Address customer concerns and provide timely solutions.
    • Analyze customer feedback to improve service delivery.
    • Collaborate with sales and support teams to enhance customer experience.
    • Maintain records of customer interactions and follow up on engagements.

    Requirements

    • Bachelor's Degree in Business, Marketing, or a related field.
    • Experience in customer service, sales, or relationship management.
    • Strong communication and problem-solving skills.
    • Ability to analyze customer data and provide insights.
    • Proficiency in CRM software is a plus.
    • Candidate must reside on the island and it's environs.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their Resume to: C.Onyia@getpayed.co using the job title e.g "Customer Retention Officer Application" as the subject of the mail.

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