Customer Relations Officer (CRO) at HiiT Plc May, 2021

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- Customer Relations Officer (CRO) at HiiT Plc
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Posted: May 31, 2021

Deadline: Jun 4, 2021
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HiiT Plc is Nigeria’s best Indigenous IT Training Establishment. We have excelled in IT Training/Education, Publishing, IT Consultancy and IT Solutions Development & Services. In our 18 years of successful existence, we have graduated over 60,000 students at our CPN-accredited IT Training Centres located in Lagos, Abuja, Ibadan, Kano and other citi...
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Customer Relations Officer (CRO)
- Job Type Full Time
- Qualification
- Experience 1 year
- Location Lagos
- Job Field Customer Care, Success and Service
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines, and policies.
- Must be proficient in the use of Microsoft Word, Excel and PowerPoint
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Must reside within Ikeja and environs.
- Must not be older than 26 years.
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Method of Application

Interested and qualified candidates should forward their CV to: bmhic@hiitplc.com using the position as subject of email.

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Customer Relations Officer (CRO) at HiiT Plc

Customer Relations Officer (CRO)

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Customer Relations Officer (CRO) at HiiT Plc

Customer Relations Officer (CRO)

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