Jobs Career Advice Signup

Send this job to a friend


Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jan 20, 2023
    Deadline: Feb 3, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    We are a team of dentists, hygienists and nurses.
    Read more about this company


    Customer Relations Officer


    • The Customer care Executive is responsible for scheduling appointments, billing patients, organising receipts, purchasing materials for the display shop, counselling and informing patients.

    Essential Responsibilities

    • Alert appropriate staff of patient arrivals.
    • Check that lab cases have been received the day before treatment.
    • Greet patients by name and update addresses, telephone numbers and insurance information as appropriate
    • Check accounts balances of patients coming in and prepares to discuss any monies due.
    • Securing appropriate and timely management of patient care and treatment.
    • Reschedule the late patient and any no-shows that occur during the day.
    • Provide quality customer service by giving the feeling of “being in good hands” to the patients through personal and telephonic counselling.
    • Optimizing patient understanding of our therapy spectrum by individual counselling and information regarding possible and planned treatments and therapies.
    • Determine the status of the following continuing care visit for each hygiene patient seen during the day to ensure no one is missed.
    • Keep staff and doctor informed of next available opening; time allotted for emergency patients, possible no-shows
    • Provide billing to patients.
    • In individual cases (and as a substitute) prophylaxis treatments, assistance at the dental treatment chair, instrument disinfection and –sterilization.
    • Plays a creative part in the arrangement of new methods, and improvements in patient service.

    Job Requirements

    • Candidates should possess a Bachelor's Degree qualification.
    • Minimum of 2 years work experience.

    Method of Application

    Interested and qualified candidates should send their Resume / CV and a brief overview stating why you are the best fit for the role to: using the Job Title as the subject of the mail.

    Build your CV for free. Download in different templates.

  • Apply Now
  • Send your application

    View All Vacancies at Choice Dental Back To Home

Subscribe to Job Alert


Join our happy subscribers

Send your application through

GmailGmail YahoomailYahoomail