Customer Experience Support Intern - at Kuda Bank

Kuda Technologies Ltd is looking for a motivated Customer Experience Support Intern to join their dynamic team in the Financial Services industry. As a full-service digital bank, Kuda is passionate about making banking accessible, affordable, and rewarding for all Africans. The successful candidate will gain valuable knowledge and experience while working alongside talented professionals using cutting-edge technology to drive innovation in the industry.

Responsibilities:

• Reviewing documents received from customers for validity before approval.
• Moving approved requests to Complaince/ third-party partner for verification.
• Allocating 300 reviews per staff per day for a daily cumulative output of 1,500 reviews.(From our data source,we currently have 5,000 pending addresses awaiting review)

Requirements

• NYSC Completed
• Excellent problem-solving skills and attention to detail.
• Ability to thrive in a fast-paced, dynamic environment.
• Excellent verbal and written communication skills