Customer Experience/Front Desk Executive at Petforde Technologies

The Customer Experience Front Desk Executive will be responsible for managing the company’s brand presence, overseeing communications, and ensuring excellent front desk operations. She will play a key role in customer engagement, digital marketing, and office administration.

Key Responsibilities:

Brand & Communications:

• Develop and execute branding and marketing strategies.
• Manage social media accounts, content creation, and engagement.
• Ensure brand consistency across all communication channels.
• Draft press releases, newsletters, and promotional materials.
• Monitor and analyze brand performance and customer feedback.

Front Desk & Administrative Duties:

• Welcome and attend to visitors professionally.
• Manage calls, emails, and office correspondence.
• Maintain office organization and support administrative tasks.
• Assist with scheduling, meetings, and event coordination.

Requirements:

• At least OND in Communications, Marketing, Business Administration, or a related field.
• 1-3 years of experience in branding, communications, or front desk roles.
• Excellent verbal and written communication skills.
• Proficiency in social media management and digital marketing.
• Strong organizational and multitasking skills.