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  • Posted: Feb 22, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    WorkCentral Nigeria offers a great co-working space with a variety of different options. From Dedicated Desks to Team Desks to Private Offices, we have built a creative fun place to work around other people with similar goals and passions. Our growing community sets us apart from other places. A key feature is our Monthly events focused on start-ups, mar...
    Read more about this company


    Customer Experience Executive

    About the job

    • The Customer Experience Executive plays a crucial role in creating a positive first impression for our organization and ensuring the smooth operation of facilities and resources.
    • We are seeking an individual who is customer-focused, organized, and capable of handling a variety of tasks in a fast-paced environment.
    • If you meet these qualifications and are eager to contribute to our team, we encourage you to apply.
    • This position requires a unique schedule of working 6 days a week.

    Greet Visitors:

    • Warmly welcome and assist visitors to the organization.
    • Provide Information About The Company And Its Activities.

    Answer and Direct Phone Calls:

    • Manage the main phone line, answer calls, and direct them to the appropriate staff members.
    • Take messages and relay important information to the relevant parties.

    Manage Front Desk Operations:

    • Maintain a tidy and organized reception area.
    • Monitor and ensure the security of the front desk.

    Facilities and Resources Management:

    • Oversee the usage of meeting rooms, ensuring they are well-maintained and equipped.
    • Manage office supplies and coordinate with the appropriate personnel for restocking.

    Administrative Support:

    • Assist in various administrative tasks, such as sorting mail, managing appointments, and coordinating meetings.
    • Provide support to other departments as needed.

    Issue Visitor Passes:

    • Issue visitor badges and ensure that visitors sign in and out of the premises.

    Receive and Route Deliveries:

    • Accept and sign for deliveries, then notify the appropriate staff members of their arrival.

    Handle Customer Inquiries:

    • Address general inquiries from customers and provide basic information about products or services.

    Maintain Visitor Log:

    • Keep a log of all visitors, including their purpose of visit and the staff member they are meeting.

    Collaborate with Other Departments:

    • Work closely with other departments to ensure smooth communication and coordination.
    • RequirementsMinimum of a high school diploma; additional qualifications in Office Management or a related field is a plus.
    • Proven experience as a Front Desk Officer and Customer Experience or in a similar role.
    • Excellent communication and interpersonal skills.
    • Proficient in Microsoft Office Suite.
    • Ability to multitask and prioritize tasks effectively.
    • Professional appearance and demeanor.

    Method of Application

    Interested and qualified? Go to WorkCentral Nigeria on to apply

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