Customer Care Representative / Telesales at Workforce Select

Responsibilities

• Serves customers by providing product and service information and resolving product and service problems.
• Attracts potential customers by answering product and service questions and suggesting information about other products and services. 
• Opens customer accounts by recording account information.
• Manage large amounts of incoming phone calls
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools
• Keep records of customer interactions, process customer accounts and file documents
• Generate sales leads