Customer Care Representative (Telesales / Debt Collection ) at ISON BPO

Job Description

• Manage multiple delinquent accounts for debt collection efforts.
• Keep track of assigned accounts to identify outstanding debts.
• Plan a course of action to recover outstanding payments.
• Negotiate payoff deadlines or payment plans.
• Handle questions or complaints.
• Investigate and resolve discrepancies in payments or accounts.

Requirements

• Candidates should possess a Bachelor's Degree in relevant fields.