Customer Care Representative at Ringo Telecoms Limited

Job Description:

• Listen to customers’ concerns, issues and questions
• Resolve customers’ concerns and answer customers’ questions to your best ability
• Maintain a positive attitude and calmly respond to customers’ complaints
• Recommend possible products to meet the customers’ needs
• Refer issues and questions to managers if necessary
• Prepare product and customer reports by gathering data collected during customer interactions.

Skills and Qualifications

• Candidates should possess an additional qualification on SSCE.
• Personable and attentive
• Strong interpersonal skills
• Strong verbal communicator
• Familiar with the software used to connect with customers and gather their information
• Knowledge of applicable products and markets.
• Reside around Alaba and its environs