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  • Posted: Sep 6, 2023
    Deadline: Sep 11, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Snappy Exchange is FinTech company registered in Nigeria, we deal with buying and selling of cryptocurrencies and other digital assets. Snappy Exchange offers the easiest and most convenient way for you to buy and sell your bitcoin and other digital assets in Nigeria.
    Read more about this company


    Customer Care Representative (Morning and Night Shift)


    • Manage incoming calls.
    • Identify and assess customers needs to achieve satisfaction.
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
    • Follow communication procedures, guidelines and policies.
    • Take the extra mile to engage customers.
    • Online customer management and ability to resolve issues.

    Basic Requirements

    • OND or NCE qualification.
    • 1 - 2 years work experience.
    • Gender: Female.
    • Age: 20-27 Years.

    Method of Application

    Interested and qualified candidates should send their cv to: the Job Title as the subject of the email

    Note: Residence within Ikeja or places closer to ikeja is a criteria and only shortlisted candidates will be contacted for the interview.

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