Customer Care Officer at SOBIC Company

Responsibilities

• Providing introductory information to new customers
• Ensuring that customers are satisfied with products or services
• Following up with clients or customers to check that they’re still satisfied with any service
• Letting customers or clients know about additional products or services
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns
• Troubleshooting common issues with a product or service.
• Any other functions as assigned by the management.

Requirements

• Must be a computer literate.
• Interested candidates should possess an HND or B.Sc Degree in social sciences or other related disciplines.
• Excellent verbal and written communication skills.
• Strong presentation skills.
• Must be ready to reside within Ibadan.