Customer Care Officer at Kedi Healthcare Industries (Nigeria) Limited

About the job:

Acting as a liaison between the company and customers, interacting with customers and attending to customers’ inquiries, requests, complaints and feedbacks timely, documenting all inquiries, requests, resolutions, and follow-up tasks and providing excellent customer service.  

 Who you are:

• You have a Bachelor’s Degree in Business Management, Finance, Public Relations, Mass Communication, Sociology, Media Studies & Marketing or a related field, you have a minimum of one year relevant work experience in customer service field, you are proficient in Windows and MS office/high level of Excel.
• You possess empathy, excellent interpersonal and communication skills, problem-solving skills, strong organizational and analytical skills and multi-tasking ability; you are fluent in spoken and written English, speak at least one native language is a plus.
• You are either base in or willing to relocate to Lagos State. You are expected to resume in June 2023.