Customer Care (NYSC) at Promethean Consulting

We are recruiting smart, intelligent and highly innovative NYSC graduates to join our Customer Service department for an exciting experience

Job Description

• Build relationships with employees and customers
• Act as point of contact for complaints and escalate issues as appropriate
• Help the sales team up-sell or cross-sell services and products
• Collaborate with internal teams
• Carry out periodic customer satisfaction surveys and analyze data retrieved
• Ensure proper documentation of all communication with customers

Requirements

• Corp members with no PPA.
• Candidates must currently be undergoing their NYSC program in Lagos.
• Ability to quickly learn and apply new tool sets, technology and concepts.
• Effective communication and interpersonal skills
• Excellent customer service orientation.
• Excellent presentation skills.
• Bachelor's Degree in any field.
• Proximity to Lekki Phase 1