Customer Address Verification Agent at Polaris Digitech limited

Job Overview

• We are seeking a smart, and highly reliable Field Verification Agent based in AbiaState.
• The successful candidate will be responsible for physically visiting and confirming customer addresses on behalf of the company, ensuring accurate reporting, anti-fraud compliance, and timely data submission.

Key Responsibilities

• Conduct physical visits to residential and business addresses assigned within Abia state.
• Capture accurate geotagged photographs, GPS coordinates, and relevant physical landmarks when necessary using mobile devices.
• Verify supporting identity/address documents (e.g., utility bills, government IDs) on-site and compile reports via our verification app/portal.
• Interreact professionally with customers, local leaders, or property owners to validate residence or business operations.
• Identify and flag discrepancies, false address claims, or suspicious customer behavior immediately to your supervisor.

Requirements & Qualifications

• Must currently reside in Abia State with extensive knowledge of local routes, streets, and community layouts.
• Education: SSCE, OND, or NCE.
• Smart and proficient with smartphones, GPS navigation apps, and digital reporting platforms.
• Fluent in English and local languages (Igbo); strong interpersonal skills to handle on-site customer visits smoothly.
• High ethical standards with zero tolerance for fraudulent reporting or compromised data collection.
• Willingness and physical capability to commute across various communities in Abiadaily.