Curation Deputy Lead (Desk Lead) - Editorial Curation at Twitter

Location: Ghana (Remote)
Team: Product

Who We Are?

• Our Curation team is on a mission to better facilitate this through the curation of the best, most relevant, and timely content that reaches, engages and delights one of the largest daily audiences in the world.
• Twitter’s Curation team sits within its Consumer Product team, which works directly on developing the core Twitter product with our customers in mind.

Who You Are?

• The ideal candidate will have experience of content management or editing roles in journalism, publishing, content moderation or a similar industry. They will have a passion for working in a fast-paced, real-time news environment while maintaining quality and implementing processes and policies.
• The ideal candidate for this role should have a deep, non-partisan, understanding of Nigerian news and politics. They should feel comfortable fact-checking content related to politics, social justice, medical science or local news.
• You display an expert knowledge of media law and a strong understanding of Twitter’s role in the world as well as general knowledge across News, Sports and Entertainment verticals.
• While this role is primarily focused on English and English Pidgin content, working proficiency in one or more of the following languages is an advantage: Yoruba, Hausa and Igbo.

What Will You Do?

• Twitter is looking for a highly-skilled Deputy Lead to manage daily content production across products including Twitter Moments and Trending Topics in Nigeria. This role is responsible for overseeing the output of a team focused on quickly, accurately and impartially summarising complex conversations that are unfolding in real-time on Twitter.
• This person will work as part of a global, high-performing team to provide 24/7 coverage and ensure the Curators’ work meets our high standards.
• This role is based in Accra, Ghana and focused on Nigeria. You may need to work weekends.

Success in this role is measured by:

• Delivering consistently high levels of quality assurance on curated content
• Ensuring curated content is delivered impartially and accurately
• Prioritizing the team’s work effectively under time pressure
• Overseeing all day-to-day curated content decisions and know when to escalate them
• Tracking success metrics and use data to inform and improve content decision-making

Responsibilities

• Providing easy-to-understand, constructive feedback to aid team and individual development
• Giving feedback to internal Product and Tooling teams
• Encouraging knowledge sharing to prepare the team for covering the most impactful conversations
• Working collaboratively as part of a global team that works with internal partners
• Planning at least one month in advance for major upcoming regional events

Qualifications

• BA / BSc degree or equivalent experience
• Written and verbal fluency in English and English Pidgin; other West African languages are a plus
• Excellent written communication skills
• 5+ years of experience working in journalism, publishing, content moderation or similar
• Extensive experience of using Twitter, preferably as a tool in reporting
• Excellent understanding of the Nigerian political system
• Experience with news gathering tools like Tweetdeck, Dataminr for News, etc preferred but not required.

A few other things we value:

• Challenge - We work with Twitter's product and standards teams to solve some of the industry’s hardest content problems. Come to be challenged, learn, and thrive as a curator.
• Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.
• Work-Life Balance - We work hard, but we believe with hard work should come balance.