Credit Officer at Glanvill Enthoven

Job Description

• Communicating to customers why their loan was either approved or denied and providing evidence to back up those determinations.
• Keeping loan documents and conversations private in order to maintain customer confidence.
• Staying up-to-date with any changes in the industry by furthering your knowledge of the business through educational opportunities, participating in business-related seminars, and professional networking.
• Responding promptly to phone calls and emails from customers about their loan or loan application process.
• Meeting with individuals and businesses in order to accurately analyze their credit, financial status and any property they have.
• Being able to handle any customer complaints and questions about the loan process and having the ability to fix any lingering issues related to their particular loan.
• Advising customers and helping them accrue the various copies of individual and business-related financial documents, credit histories and whichever other financial documents are required in order to fulfill the loan requirements.
• Providing loan applicants with the various types of credit options available and the terms related to those options.
• Explaining to potential customers the viability of certain loans in relation to an individuals or businesses financial standing.
• Denying or approving loans based on the specific financial limits of the individual or business and being able to offer alternatives when necessary.
• Being able to adequately resolve any snags in the mortgage application process.
• Submitting any and all paperwork related to the loan to credit analysts in order to make sure that loan applicants can get their documents verified and therefore recommended towards the right type of loan for them.
• Figuring out the different payment scheduling options available to customers, as well as helping to review and update any loan or credit files.
• Operating with class and adhering to all laws, regulations, and compliance guidelines.

Requirements

• Candidates should possess an SSCE / OND qualification with 0 - 1 year work experience.