Credit Controller at Alfred & Victoria Associates

Role Objectives

• A Credit Control Officer is responsible for recovering money owed by customers to the organization.
• The credit function plays a vital role in the finance department to ensure that invoices are paid on time to assist the organization manage its cash flow.

Essential Duties

• Reporting to the Credit control supervisor, the credit Control Officer role will perform a wide range of duties and responsibilities.
• These may include, but are not limited to:
• Chasing overdue payments via telephone and email and visits
• Invoicing
• Resolving customer Accounting queries and issues
• Setting credit limits
• Reconciliation of payments to customer’s accounts
• Solve problems regarding incorrect payments.
• Identifying clients that exceeded credit limits for disconnection.
• Highlighting problem customers to senior management
• WHT recovery and follow-up.

Requirements

• HND / B.Sc. or equivalent in relevant discipline
• A minimum of 3 years cognate experience in a similar role

Skills and Attributes

• The more common skills and attributes that are most needed for this role may include:
• Understanding of the end-to-end Accounts Receivable process
• Strong communication skills, both written and verbal
• Ability to build relationships with internal and external stakeholders, including Management
• Excellent organizational and time management skills
• Ability to prioritize and multitask
• High level of accuracy and attention to detail
• Tenacity and ability to have difficult conversations
• Willingness to escalate debt issues
• Intermediate computer software skills, including Excel and Accounting packages.