Country Ops. Manager at Moove

Role Description

The Country Operations Manager is responsible for leading the Country team to onboard, manage and support Drivers.

• Set-up, Lead and Scale  Moove's business operations in the country

• Manage and Coach the Operations  Team

  • Driver Verification & Onboarding

  • Driver Monitoring

  • Fleet operations

• Craft and achieve business goals with regards to operational excellence, profitability, and great Driver experience.

• Analyse metrics and implement projects & initiatives to improve operations and revenues. 

• Work closely with General Manager West Africa and HQ teams to resolve any operational or product issues.

• Manage Country Operations Metrics Dashboard

• Lead daily Stand-ups to review Country Ops data and plan next course of action.

KPIs

• # of Drivers on-boarded

• # of Supply Hours

• Ratio of Women to Men Drivers

• Driver Earnings

• Driver Remittance as a % of Driver Earnings

Qualifications 

• A good first degree in any relevant field. MBA would be a plus.

• A minimum of 5 years experience and at least 3 years experience in a management position.

• Data-driven & analytical

• Experience in Logistics and Tech industry. 

• Start-up Experience

• Great Excel skills

Key Attributes & Skills

• Experience in management and analytics

• Amazing negotiation and communication skills

• Have a strong business acumen and a be problem-solver

• Be passionate about new technologies and making Africa great