Cosmetologist at Sigma Consult

Role Overview

• We are seeking a skilled and customer-focused Cosmetologist / Dermo-Cosmetic Advisor to support the beauty and skincare division of our pharmacy.
• The ideal candidate will provide expert skincare consultations, recommend dermo-cosmetic products, perform basic non-invasive treatments, and support beauty sales while delivering an exceptional customer experience.

Key Responsibilities
Consultation & Beauty Advisory:

• Greet customers and assess skincare, haircare, and cosmetic needs.
• Provide personalized recommendations based on skin type and concerns.
• Identify minor skin issues and suggest suitable dermo-cosmetic solutions.
• Refer customers to pharmacists or specialists when medical care is required.

Product Recommendation & Sales:

• Recommend skincare, cosmetic, and haircare products suitable for clients.
• Demonstrate product usage and application techniques.
• Support beauty sales and promote featured products and offers.

Dermo-Cosmetic Services (Non-Invasive):

• Perform basic facials, exfoliation, hydrating masks, and related treatments.
• Ensure safe, hygienic, and professional service delivery.

Merchandising & Inventory Management:

• Monitor stock levels and report fast-moving or low-stock products.
• Maintain clean, organized, and attractive beauty displays.
• Ensure accurate labeling and shelf arrangement.

Customer Engagement:

• Build strong customer relationships to encourage repeat visits.
• Provide follow-up support on product usage and effectiveness.
• Enroll customers in loyalty or reward programs.

Compliance & Sanitation:

• Maintain a clean and professional workspace.
• Sanitize tools and equipment after each use.
• Follow pharmacy and health regulatory guidelines.

Key Performance Indicators (KPIs)

• Beauty sales achievement: 80%100% monthly
• Customer retention rate: 70%
• Product recommendation accuracy: 90%
• Customer satisfaction: 85%
• Complaint resolution: <24 hours
• Stock variance: 3%

Qualifications & Requirements

• OND / Certificate in Cosmetology, Esthetics, Beauty Therapy, or related field.
• 2 -4 years experience as a cosmetologist, esthetician, beauty advisor, or dermo-cosmetic consultant.
• Strong knowledge of skincare ingredients, beauty products, and application techniques.
• Excellent communication, sales, and customer service skills.
• Friendly, professional, and customer-first demeanor.
• Ability to stand for long periods.
• Knowledge of dermo-cosmetic and pharmacy-grade brands is an advantage.

Benefits

• Performance bonuses
• Health and wellness benefits
• Staff discounts on beauty and skincare products
• Professional training and career growth opportunities
• Supportive, modern work environment.