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  • Posted: Nov 10, 2020
    Deadline: Dec 30, 2020
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  • An indigenous human resource based company with a focus on providing professionally trained and vetted drivers to individuals and companies are currently recruiting
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    Control Room Operator

    Location: Ilupeju, Lagos

    Job Introduction / Purpose

    • To support Stanbic IBTC with a 24-hour Security service with the management and liaison of a professional Control Room operation
    • Preparation and execution of Control Room Policies and Processes in conjunction with Stanbic IBTC
    • Liaison with Security Officers on the planning of daily and shift activities.
    • To provide support as far as is reasonably practicable, in the protection of Site/Company assets from the effects of fire, accidental or malicious loss or damage and unauthorized removal.
    • Monitoring of CCTV system and images and responding accordingly to events
    • To provide and develop all officers in a well-mannered and service-oriented way for all users of the Control Room
    • Maintain Management Information (MI) up to date and secure at all times
    • To produce agreed Key Performance Indicators (KPI’S) as agreed on a weekly / monthly basis
    • Ensure measures are put in place for protection/confidentiality of proprietary and sensitive information
    • Maintain close links with law enforcement agencies, fire service and all internal/external responders.

    Responsibilities

    • Maintains a safe operating environment with full regard to Health & Safety
    • To remain alert at all times in the maintenance of the Control Rooms integrity and in the protection of its assets.
    • Ensures Control Room is maintained in a state of continual operational readiness.
    • Are aware of what actions to take in the event of an emergency.
    • Provide telephone support service during and after working hours.
    • Operate public address, personal call and two-way radio systems as required.
    • Contact police and other internal/external responders if deemed necessary.
    • Keep Control Room and personal appearance up to the established service.
    • Carry out additional duties as required during emergencies.
    • Operating computer in relation to security documents, mail etc.
    • Operating and monitoring CCTV.
    • Monitoring of various alarm systems and carrying our appropriate response procedures.
    • Supervision of on-site Security guards
    • Manage electronic and physical access systems in line with policies and procedures
    • Monitoring of all PORs via CCTV and other communication resources
    • Investigate security breaches and safety incidences

    Communication:

    • Capable of communicating professionally and sometimes discreetly, on operational matters, with all team members and other personnel involved in security matters.
    • Able to communicate on a daily basis with Stanbic IBTC employees effectively
    • Attends and contributes to team meetings and briefings that enhance team working.

    Documentation:

    • Maintains visitor’s and contractors’ logs
    • Maintains log of issuing and receiving keys
    • Maintains records of lost and found property
    • Maintains Control Room logbook.

    The Ideal Candidate

    • Skilled in operation of CCTV
    • Have a sound knowledge of Security technique
    • Understanding and ability to use computer systems in operation within the Control Room.
    • Excellent telephone etiquette
    • Think independently under pressure
    • Understanding of all alarm systems.
    • Understanding of computer-based scheduling software
    • Awareness of Building Management Systems (BMS)
    • Age between 27 and 35
    • Hold HND or BSC in Engineering, Science or Humanities
    • Have minimum of 2 years cognate experience
    • Experience in Financial services industry will be an added advantage.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV to: avanthalogen18@gmail.com using ''Control Room Operator'' as the subject of the mail.

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