Content Creator at SnappyCX

• The ideal candidate will have experience in instructional design, content creation, and multimedia development, and be comfortable collaborating with internal teams and subject matter experts.

Key Responsibilities

Content Development

• Design, create, and edit interactive e-learning modules, courses, and training materials using Synthesia AI, Tovuti LMS and other platforms.
• Develop multimedia content including videos, graphics, quizzes, and presentations to enhance learning engagement.
• Ensure all content is aligned with instructional design principles and adult learning methodologies.

LMS Management & Optimization

• Upload, organize, and manage content within the Tovuti LMS.
• Structure courses effectively for ease of navigation and learning impact.
• Troubleshoot content-related issues within the LMS and collaborate with technical teams as needed.

Collaboration & Communication

• Work closely with subject matter experts (SMEs), trainers, and instructional designers to develop relevant and accurate content.
• Gather feedback from learners and stakeholders to improve course content and delivery.
• Ensure consistency in branding, tone, and learning objectives across all materials.

Assessment & Reporting

• Create assessments, quizzes, and knowledge checks to measure learner progress and comprehension.
• Track learner engagement and performance metrics within the LMS.
• Provide periodic reports on course effectiveness and make recommendations for improvements.

Content Compliance & Accessibility

• Stay informed on best practices in instructional design, e-learning trends, and Tovuti LMS capabilities.
• Ensure all content is accessible and compliant with relevant standards.

Qualifications & Skills

• Experience in instructional design, e-learning development, or content creation
• Proficiency with LMS platforms (Tovuti preferred) and content management systems
• Strong multimedia production skills (video editing, graphic design, interactive content development)
• Understanding of adult learning principles and online training methodologies
• Excellent communication, collaboration, and project management skills
• Strong technical proficiency and ability to learn new systems

Training & Support

• MBDI will provide online training on how to use the Tovuti LMS
• Candidate will complete short online courses to gain proficiency in the LMS platform

Expected Deliverables

• Fully developed and published courses within the Tovuti LMS
• Interactive and engaging learning materials, including multimedia elements
• Reports on learner engagement, progress, and course effectiveness
• Continuous updates and improvements to existing content as needed