Content & Community Specialist at Casava Microinsurance Limited

Job Description/Responsibilities

We are looking for an experienced Community manager to join our team. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.

Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

Ultimately, you should be able to act as the face and voice of our brand and manage all community communications

Job Requirements

• Proven work experience in Content and Community Management
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Excellent verbal communication skills
• Excellent writing skills
• Editing and content design skills
• Hands on experience with social media management for brands
• Ability to interpret website traffic and online customer engagement metrics
• Knowledge of online marketing and marketing channels
• Attention to detail and ability to multitask

Skills

• Attention to detail
• Communication
• Customer Service
• Editing Management
• Marketing
• Online Marketing
• Writing

Additional Benefits

• Lunch
• Leave
• Health Insurance