Concierge at SLN Group

If you are passionate about providing personalized guest service by sharing the very best attractions, events and venues your destination has to offer, you are the person we are looking for.

Job Description.

• Responsible for greeting and welcoming guests
• Help guests with their luggage and help them settle in.
• Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements.
• Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel.
• Arrange events, excursions, transportation etc. upon request from hotel resident.
• Respond to complaints and find the appropriate solution.

Job Requirements.

• HND/OND in any related field.
• Experience in similar job role is compulsory.
• Problem solving skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast paced environment.
• Outstanding guest services skills.