Computer Operations Administration at Mantrac Nigeria Ltd

SUMMARY OF RESPONSIBILITIES

• Responsible for the provision of operational and procedural end user supports for Network and PC usersAlso responsible for daily administration and maintenance of all Personal Computers and accessories in the company.

MAIN FUNCTIONS

• Administration and maintenance of Network Servers and Personal Computers.
• Install hardware, run diagnostic procedure on faulty systems, and carry out minor repairs or invite third party hardware engineer.
• Maintain interface between IBM AS400 and PC based applications.
• Install and administer application packages and utility software.
• Provide end user support for Network and personal computer users.
• Provide necessary direction and information to company staff on the usage and handling of personal computers and related application packages.
• Provide technical support for SALESFORCE
• Administering the company E-Mail and Internet Access System.
• Familiarization with helpdesk platforms (Service-now)
• User account creation and management on Active Directory.

RELEVANT INFORMATION

• Degree or equivalent in computer science, very good knowledge of Network Infrastructure Administration and Implementation and 2 years related experience.