Community Relations Manager, East at Lafarge Cement

About the job

The role involves developing and implementing a community relations and public affairs plan to promote the organization's work and support its lobbying and campaigning objectives. It also includes providing high-quality public relations services to raise the organization's profile, promote its goals and activities, and build and maintain relationships with both internal and external stakeholders to foster a positive reputation.

What you'll be doing

• Ensure compliance of terms of Memoranda of Understanding, Community Development Agreements and other legal documents that guide the relationship between LAP and its communities.
• Organize,implement and document monthly community events and other stakeholder engagement platforms.
• Ensure prompt and effective dissemination of information through approved channels of communication: correspondences, newsletters etc
• Facilitate and ensure the implementation of community development CSR programs as approved on an annual basis while ensuring the monthly and yearly reporting of same across required LH platforms.
• Coordinate with Communications & Public Affairs Manager various sustainability programs as required.
• Design calendar of events targeted at the Community yearly while ensuring compliance to all timeframe for various community events.
• Work with location volunteering champions for the effective implementation of annual volunteering programs across locations
• Community Relations Executive would from time to time also be the mouthpiece for an organization should there be need for a community briefing as approved by all relevant internal stakeholders
• To assist the Communications & Public Affairs Manager and other organisational representatives to pursue lobbying, policy and campaigning work and objectives with Host Communities.
• Ensure accountability and transparency in all related transactions
• To draft policy briefings and consultation responses for internal and external use.
• Monitor and conduct intelligence activities on community activities which impact on LAP’s business
• To participate in staff training, organisation/team meetings and events, as required.
• To comply with the organisation’s health and safety, confidentiality, data protection and other policies.
• To promote equality of opportunity and anti-discriminatory practices.
• Develop a monthly community issues log to highlight risks, mitigations and action plans
• Any other duties deemed appropriate by the Head of Public Affairs, subject to time and commensurate with level of responsibility and salary.
• Develop and maintain relationship with local government and other relevant stakeholders such as traditional rulers and their councils, NGOs etc
• Analyze and maintain comprehensive knowledge of local issues and local CSR demands such as bills, laws etc.
• Ensure optimal level of customer satisfaction for all community requests.
• Provide, monitor and control financial budget to all key community issues. 

Who you'll be working with 

bility to engage, monitor, network and resolve conflicts at community level and provide advice to as directed by the Communications & Public Affairs Manager and Plant Manager

Job Dimesions

List of direct reports:

• N/a

Key interfaces, stakeholders and relationships:

• Communications, Public Affairs & Sustainable Development Director
• Head, Corporate Brand & Sustainable Development
• Head Public Affairs
• Head, Corporate Communications
• Communications & Public Affairs Manager
• Senior management team
• Politicians, parliamentarians and government officials
• The public and private sector

What we are looking for

Level of education/qualifications normally required:

• Educated to degree level or equivalent experience that demonstrates ability.
• Experience of working in a senior PR or public affairs role.
• A proven track record of achievement in the field of PR or public affairs.

Technical / Functional Skills:

• Excellent communication (oral and written) and interpersonal skills.
• Ability to lead, motivate and manage staff.
• Ability to produce high quality written reports on information and publishing for internal management purposes and for trustees.
• Good IT skills and computer literacy.
• Flexible approach to work and highly organised working practices.
• Ability to work as part of a team.
• Ability to plan, execute and evaluate social media campaigns.

Behavioral competence:

• A commitment to developing good relationships
• High level of integrity
• An understanding of the value of good information and support services.
• A commitment to equality of opportunity and anti-discriminatory practices.