Community Manager at Zedcrest Capital Limited

RESPONSIBILITIES

• Develop a content plan and implement social media/communication campaigns and strategies
• Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos.
• Devise and implement community communication initiatives to boost awareness and create revenue channels for the company
• Monitor, track, and report on feedback and online reviews
• Create communications and update all our digital media touchpoints with engaging content
• Coordinate with Marketing, PR, and Communications teams to organize and manage events to boost brand awareness
• Liaise with other departments to stay updated on new marketing initiatives, and product/service developments to ensure brand consistency.
• Build relationships with customers, external agencies or journalists to ensure accurate brand representation.
• Engage with our online/offline community and ensure timely responses to customers.
• Stay up to date with digital technology trends.

REQUIREMENTS

• A degree in communication, English, journalism, marketing, or a related field may be required.
• At least 2 years’ experience in managing social media platforms.
• Experience with Facebook, Instagram, LinkedIn, Twitter, and YouTube is essential.
• Knowledge of Hootsuite or similar programs to manage online postings on different platforms.
• Proficiency in Google Analytics.
• Strong writing and verbal communication skills.
• Hands-on with content creation tactics
• Attention to detail, critical thinker and problem-solver
• Ability to stay up to date on Marketing/Social media trends
• Interest in working with a financial management company required