Community Manager at Oaklands & Johnson Limited

Job Summary

• We need a Community Manager who would effectively manage our social media channels.
• We are looking for a multi-faceted individual who is highly sociable, dynamic and energetic, as well as possess a knack for problem-solving.

Responsibilities

• Manage all social channels. These include Whatsapp, Twitter, Instagram, Facebook.e.t.c.
• Community management, increasing the social followers and driving the fans engagement.
• Send in weekly operations report.
• Build relationships with local & international digital (bloggers, e-channels) media on behalf of the company.
• Crisis and issue management.
• Respond to comments and customer queries in a timely manner.
• Monitor and report on feedback and online reviews.
• Organize and participate in community building and brand awareness boosting events.

Requirements

• Candidates should possess an OND qualification with 2 - 4 years relevant work experience.

Skills:

• Social media marketing experience.
• A person that is consciously glued to his/her phone.
• Attention to detail and ability to multitask.
• Excellent verbal communication and writing skills.
• Happy taking ownership of problems and finding ways to solve them
• Positive, enthusiastic and able to adapt to fast-changing situations.
• Confident using MS Office and other basic IT packages.