Community Manager at Kaplo Africa

Job Summary

• The Community Manager is responsible for building, nurturing, and managing the brand’s online and offline communities. 
• This role involves creating engaging content, interacting with followers, moderating conversations, and ensuring a positive brand presence across platforms.

Key Responsibilities

• Manage and grow online communities across platforms (e.g., WhatsApp, Instagram, LinkedIn, etc.).
• Develop and implement community engagement strategies.
• Monitor and respond to comments, messages, and inquiries.
• Organize virtual or physical events, meetups, and webinars to engage the community.
• Create and share community-driven content.
• Track engagement metrics and report insights.
• Collaborate with the marketing team to align campaigns with community needs.

Requirements

• Minimum of B.Sc Degree / HND or equivalent qualification.
• 1–2 years of experience managing online communities or similar roles.
• Strong communication and interpersonal skills.
• Proficiency in using social media and messaging platforms.
• Ability to build relationships and foster engagement.
• Creative, organized, and responsive.