Community Coordinator at Code for Africa

About the Role:

The successful candidate will join the Knowledge team (Communities)  as the continental champion of CfA’s  COPP Community, and is responsible for growing and managing the network of peacekeepers, influencers, and credible messengers pioneering peacebuilding messages and countering hate speech, violent extremism narratives, and activities across Africa. 

As community coordinator, you will manage the communities’ activities (such as planning and coordinating monthly and quarterly events), foster and encourage community member engagement and maintain sustainable relationships with new and relevant stakeholders and partners across Africa and beyond. You will also support Communities-related projects, including managing fellowships, facilitating training and mentorship, and marshalling resources.

The ideal candidate will have strong strategic analysis, research, and critical thinking skills, as our projects are varied and fast-paced, requiring the ability to understand and learn new things quickly. They should possess a keen attention to detail, be comfortable handling multiple tasks with multiple ongoing deadlines, and have previous experience working with digital collaboration tools such as Slack, Google Drive, and Trello.

Responsibilities: 

• Coordinating and managing CfA’s pan-African community activities, focusing on the COOP community.
• Organising, coordinating and facilitating community events, including monthly meetups and quarterly continental events, both online and offline.
• Identifying gaps and needs within the Communities and developing appropriate and effective programmes tailored to meet those needs.
• Monitoring and evaluating programme effectiveness and community member feedback to improve programme outcomes.
• Facilitating and delivering training, skills coaching, and mentoring for community members.
• Building and maintaining relationships with community members to amplify the impact of the Community’s initiatives.
• Cultivating partnerships with development-related organisations such as governments and CSOs.
• Growing community membership and ensuring effective engagement with all community members.
• Developing assets that can be leveraged to inform and energise CfA’s partners, stakeholders, and community members about CfA’s Communities events and programmes, including creating detailed-oriented presentations, briefings, memos, and other communications.
• Creating weekly and monthly community engagement plans.
• Reporting on all activities and managing community information while ensuring databases are up to date.

The successful candidates will work as part of a multinational and multilingual team using digital collaboration tools to create content for a global audience and international media partners.

Required: 

minimum requirements include:

• At least 3 years of experience in community management or a related field, including organising and coordinating  offline, online, and hybrid  local and international events/community outreach
• Proven experience in peacebuilding, conflict prevention, or related areas.
• Excellent project management skills, including handling multiple priorities and meeting deadlines.
• Experience in stakeholder engagement and building relationships with diverse audiences.
• Experience delivering on contractual project requirements and producing regular reports for monitoring purposes.
• Comfortable with facilitating training and mentoring sessions.
• Excellent communication skills, written and verbal, for large and small groups, in-person and via phone or email.
• Ability to work creatively and accurately under pressure with excellent attention to detail.
• Experience working with a multinational and fully remote organisation.