Communications Officers at The Quest Schools

Job Overview

• As a Communications Officer, you will be crucial in developing and implementing communication strategies to enhance the organization's internal and external communication efforts.
• This position involves crafting clear and compelling messages, managing communication channels, and fostering positive relationships with various stakeholders. Effective written and verbal communication skills are essential for success in this role.

Key Responsibilities
Communication:

• Strategy Development: Collaborate with senior management to develop comprehensive communication strategies aligned with organizational goals.
• Identify key messages and themes that reflect the organization's values and objectives.

Content Creation:

• Produce high-quality written content for various platforms, including press releases, articles, newsletters, and social media posts.
• Ensure consistency and adherence to the organization's brand guidelines in all communication materials.

Media Relations:

• Cultivate relationships with media outlets and journalists to enhance the organization's visibility.
• Respond to media inquiries and coordinate interviews, press conferences, and other media-related events.

Internal Communication:

• Facilitate effective communication within the organization, ensuring that employees are well-informed about key initiatives, policies, and developments.
• Develop and implement internal communication channels and tools.

Crisis Communication:

• Develop crisis communication plans and protocols to address potential issues promptly and effectively.
• Act as a spokesperson during crises and manage the organization's reputation.

Collaboration and Coordination:

• Work closely with various departments to gather information, insights, and updates for communication materials.
• Collaborate with graphic designers, photographers, and other creative professionals to enhance the visual appeal of communication materials.

Measurement and Reporting:

• Monitor and analyze the effectiveness of communication strategies and campaigns.
• Prepare regular reports on key performance indicators and make recommendations for improvement.

Qualifications and Skills

• Bachelor's Degree in Communications, Public Relations, Journalism, or a related field.
• Minimum of one(1) year relevant experience in a communication role.
• Proven experience in a similar role, preferably in a corporate or nonprofit environment.
• Exceptional written and verbal communication skills.
• Strong interpersonal and relationship-building abilities.- Proficient in using various communication tools and platforms like Microsoft Office, Content Management Systems, and Social.
• Crisis management and media relations experience is a plus.
• Familiarity with graphic design and multimedia content creation is desirable.