Communications & Knowledge Management Manager - PLANE Nigeria at DAI

Job Description

• The Communications & Knowledge Management Manager will work across all outputs to develop records management processes, policies and identify areas to increase efficiency across the PLANE program KPIs.
• H/She will work closely with the Monitoring and Evaluation team to help define and set indicators, and lead on communication data collection and analysis. 
• H/She will also create joint activities with the knowledge management team and the company partners through workshops, meetings, trainings, etc; strengthens connection to aid information exchange within systems across the PLANE programme and portfoilio

Other duties and responsibilities include.

• Documenting and sharing learning or engaging partners and learning champions.
• Oversee all internal and external communications for PLANE, ensuring its message is consistent and engaging
• Designing and implementing effective learning activities
• Develop and support reporting protocol and processes
• Monitor and audit data quality
• Leading on high quality communication data collection, collation, and analysis.
• Monitor on an ongoing basis programme performance and results, providing regular updates to  senior management team including information on areas where the programme is underperforming.
• Develop activities like workshop to ensure cross learning and strengthen results across all programme teams
• Research and identify new technology that can be used to enhance positive outcomes for the programme
• Work closely with the MEL and Programme staff and partners to ensure high quality strategic communication on programme progress for external and internal reporting and learning.
• Lead quarterly reporting on the progress and performance of the programme.
• Ensuring knowledge generated is shared and lessons learnt institutionalized, in conjunction with the programme’s Communications Team.
• Improves and modifies the knowledge management structure of the programme, where necessary.
• Contribute to engagement with stakeholders, FCDO, as appropriate.

Role Specification

• Minimum of 8 years’ experience in Communications, and knowledge management systems and strategies, preferably within the education sector.
• Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally
• Experience in developing practical guidance and tools for effective programme monitoring and reporting
• Previous experience designing and implementing knowledge management systems to identify, analyze, document and disseminate lessons learned
• Experience of managing and implementing results driven strategies for FCDO-funded programmes, particularly providing consulting services to public and private sector clients, including providing technical assistance, institutional and capacity building support
• Previous experience of conducting and commissioning research
• Strong facilitation and stakeholder engagement skills.