Communication Manager at The People Practice

Job Description

• Our client is looking for a Communications Manager who will be responsible for creating, implementing, and overseeing communications programs, be it internal or external, that effectively describes and promotes the activities of the expression.
• The Communications Manager is responsible for developing and managing strategic communication plans, ensuring the integrity and consistency of the organization's brand. 
• This role involves being the primary brand ambassador, overseeing all communications outputs, collaborating with internal and external stakeholders, and producing branded merchandise that reflects the organization's mission and values.

Responsibilities
Strategic Leadership:

• Implement approved communication strategies, policies, and procedures.
• Foster teamwork and collaboration within the unit.

Communication Strategy:

• Support the Departmental Head in the development of a comprehensive communication strategy for the organization.
• Implement the organization's communication strategy across internal and external channels (e.g., website, social media, press releases, newsletters, etc.).
• Oversee the creation and distribution of communication materials (including press releases, newsletters, and social media content).

Operational Excellence:

• Manage the day-to-day operations of the Communications Department.
• Coordinate the creation of high-quality content, including press releases, newsletters, blog posts, images, videos, graphics, social media content (including tweets), emails, SMS, and other marketing materials.
• Oversee the organization's online presence, including website content and social media strategy.
• Oversee website management ensuring periodic updates of content (based on the agreed content calendar or as needed), search engine optimization, friendly interface, functionality, and browser/device compatibility.
• Manage internal communications and ensure employees and worshippers are informed about the organization's news, updates, events, and initiatives.
• Ensure timely and effective execution of communication initiatives.
• Monitor and analyze communication results, providing data-driven insights and recommendations for improvement.

Stakeholder Management:

• Liaise with key media outlets to secure positive media coverage and brand visibility.
• Manage third-party vendors as it pertains to branding, communications, and public relations.

Other Responsibilities:

• Perform such other duties as may be assigned.

Qualifications

• Minimum of B.Sc. in Mass Communication, Marketing, English, Journalism, or related fields (or HND and a postgraduate degree in a related discipline is an advantage).
• Membership of any relevant professional body such as the Public Relations Society is an advantage.
• Minimum of 8 years of working experience with at least 5 years in a related role.
• I.T Savvy, knowledgeable in the use of Adobe creative suite and/or MS Publisher and MS Office Suite.
• Proven expertise in stakeholder management and crisis communication.
• Demonstrated success in managing communication strategies and public relations.
• Strong knowledge and understanding of current trends in digital/social media.
• Possesses a wide degree of creativity and latitude.

Must have skills:

• Teamwork: Collaborates effectively with staff, volunteers, and congregants to achieve shared objectives, significantly contributing to team and group development and overall performance.
• Communication Skills: Articulates ideas and information clearly and respectfully to church members, staff, and external partners, ensuring efficient and effective exchange of information.
• Presentation Skills: Delivers confident, engaging, and impactful presentations to diverse church audiences, adapting style and content to engage and inspire effectively.
• Service Orientation: Demonstrates strong empathy and commitment to anticipating and meeting the spiritual, emotional, and practical needs of the church members and visitors promptly and compassionately
• Interpersonal Skills: Fosters positive relationships and interacts effectively with individuals and groups, appropriately considering and responding to the needs and feelings of others in various situations.
• Business Writing Skills: Writes clear, professional, and effective church communications, including emails, newsletters, bulletins, and reports, ensuring high standards of clarity and professionalism.
• Use of Microsoft Office Suite: Utilizes Microsoft Office Suite (MS Word, MS Excel, and MS PowerPoint) proficiently for creating church documents, managing data, and preparing comprehensive presentations and reports.
• Time Management: Ability to plan, prioritize, and exercise conscious control of time spent on assigned tasks/activities to improve overall productivity.
• Attention to Detail: Ability to achieve thoroughness and accuracy when accomplishing a task.
• Problem Solving: Ability to identify, analyze, and apply critical thinking skills to resolve issues and problems in a timely and effective manner.
• Media Relations: Ability to build and maintain relationships with media outlets, manage media inquiries, and press releases, and ensure positive coverage for the church.
• Public Relations: Ability to manage the church’s public image, develop PR strategies, handle crisis Communication, and maintain strong stakeholder relationships.
• Content Creation and Management: Ability to develop, organize, and manage engaging, high-quality multimedia content across various platforms, aligned with the church’s mission.
• Digital Media/Social Media: Ability to leverage digital and social media platforms to enhance the church’s online presence and execute digital marketing strategies.
• Media Analytics: Ability to analyze metrics to measure content performance across multiple platforms including the Church’s website and social media platforms, interpreting data to inform decision making, and optimizing media strategies.