Clinical Clerks/Medical Coder at Deloitte

Job Purpose

The Clinical Clerk/Medical Coder plays a vital role in supporting the efficient and accurate flow of patient information within the African Medical Center of Excellence (AMCE). This position involves a combination of administrative and clinical coding duties, ensuring the integrity and completeness of patient medical records for both clinical and financial purposes.

Core Responsibilities

Clinical Clerk Duties

• Accurately enter patient demographic and clinical data into the electronic health record (EHR) system.
• Prepare and assemble patient medical records for appointments, consultations, and other medical procedures.
• File and retrieve patient medical records as needed.
• Assist with the processing of requests for the release of medical information.
• Conduct basic data quality checks to ensure accuracy and completeness of information.

Medical Coding Duties

• Assign appropriate ICD-10-CM and CPT codes to diagnoses, procedures, and services rendered to patients.
• Review medical records for completeness and accuracy of documentation to support coding.
• Ensure compliance with all coding guidelines, regulations, and payer requirements.
• Participate in internal and external coding audits.
• Stay current with changes in coding guidelines, regulations, and medical terminology.

General Responsibilities

• Maintain confidentiality of all patient information.
• Provide excellent customer service to internal and external customers.
• Assist with other medical records-related tasks as assigned.

Educational Requirements

• Bachelor’s Degree in Healthcare Administration related field.

Professional Requirements

• Relevant certifications or licenses, such as a Certified Medical Assistant (CMA) certification is an added advantage.

Experience Requirements

• Minimum of 1 year experience as a Medical Clerk or in a related administrative role in a healthcare setting.
• Prior experience in a healthcare setting is often preferred, but not always required.
• Experience with medical terminology, electronic health records (EHR) systems, and other relevant software is also beneficial.

Competency Requirements

Knowledge Requirements

• Basic understanding of medical terminology, anatomy, and physiology.
• Familiarity with coding systems (preferred).
• Knowledge of NDPR and other relevant data privacy regulations.

Skill Requirements

• Proficiency in using EHR systems.
• Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel).
• Excellent typing and data entry skills.

Personal Abilities

• Shares the AMCE’s vision.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Excellent organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively with physicians, nurses, and other healthcare professionals.
• Customer service orientation.