Client Support Executive at Jiji Online Marketplace Limited

Description 

• As part of our commitment to maintaining high standards of security and reliability, we are seeking a diligent and experienced Territory Sales Supervisor to join our team.

Job Responsibilities

• Make Outbound calls to existing clients to offer the Jiji services and maintain client relationships.
• Conduct follow-up calls to nurture leads and close sales.
• Establish clear client retention goals
• Identifying opportunities to recommend additional services that meet client needs. Promoting new offers, upgrades, or packages to existing clients.
• Understanding and resolving client issues providing tailored solutions and also educating clients about new service features, updates, or benefits.
• Share feedback on customer preferences, objections, and trends to improve sales strategies.

Work Targets

• Achieve current outbound call target of 70
• Must be open to working on Saturdays.
• Convert Sales target as set by Line Manager.

Benefits and Motivation

• We generally offer a vibrant culture, great work ambiance, a super-intelligent workforce, and a relaxed dress code in order to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions.

That’s why we offer you the following benefits:

• A competitive salary and bonuses;
• Hybrid and flexible work schedule:
• Pension contributions, Healthcare insurance and employee Loans;
• TGIF every last Friday of the month and regular Team Building events;
• Leadership dev and new opportunities to grow as we are constantly expanding;
• An opportunity to work with a dynamic and international team all across the world.