Client Success Coordinator at Project Growth

Key Responsibilities:

• Client Management & Creative Scoping: Work with client accounts, scope their needs and requirements, and support in delivering creative and branding services to ensure alignment with their business objectives.
• Proposal, Quotes & Order Writing: Work alongside the internal team to put together pricing proposals/quotes for clients based on service scope.
• Creative Problem Solving: Suggest creative ideas and solutions to address client business challenges and enhance brand positioning.
• Collaboration: Work collaboratively with internal teams to ensure projects are delivered on time and to client expectations.
• Client-Facing Role: Serve as a point of contact for clients, ensuring satisfaction and managing all aspects of client services.
• Data Entry Skills: Accurate and efficient data entry capabilities, with attention to detail and the ability to handle large volumes of information.

What Success Looks Like:

• Client Satisfaction: Achieve high levels of client satisfaction through effective communication and successful project delivery.
• Effective Proposal Writing: Collaborating with the internal team to translate needs into effective and clear pricing proposals.
• Creative Solutions: Successfully discuss creative ideas with the client that solve business challenges and enhance brand value.
• Timely Delivery: Ensure all projects are completed on time and meet or exceed client expectations.

Qualifications:

• Experience: Proven experience in a client-facing role, with a strong background in creative branding and design.
• Design Skills: Proficiency in Canva, with a keen eye for branding and visual aesthetics.
• Communication Skills: Excellent verbal and written communication skills, with the ability to write proposals and build rapport with clients.
• Organizational Skills: Highly organized and capable of managing multiple projects and deadlines efficiently.
• Creative Mindset: Self-motivated, creative, and independent, with a passion for branding and innovation.
• Remote Work Proficiency: Capable of working effectively in a remote setting, with strong collaboration skills.

Note:

• This role offers an exciting opportunity for a Client Success Coordinator to make an impact on client branding success.
• If you are passionate about branding, design, and client engagement, we invite you to apply and join our client’s dynamic team.

Application Process:
To be considered for this role these steps need to be followed:

• Fill in the application form
• Record a video showcasing your skill sets