Client Services Executive at Redwire Marketing Consulting

Job Summary

• As Client Services Executive, candidate will be responsible for the preservation and expansion of our clientele. S/he will work with the team to ensure all services are delivered on time, on budget and in accordance with the company and clients’ standards.

Job Functions
Specific job functions include:

• Manage the entire client lifecycle.
• Oversee new client onboarding process.
• Coordinate teams to meet project milestones.
• Communicate with clients and gather all information required for projects.
• Maintain a client database and update information regularly.
• Create business development proposals.
• Present products and services to prospective clients.
• Conduct research and analyze data to identify and define prospective clients.
• Respond to complaints and resolve issues to ensure client satisfaction.
• Perform promotional activities for clients.
• Organize events and product exhibitions.
• Travel to meet clients and attend conferences, workshops, trade shows, industry events, and seminars.
• Monitor competitor activity and brainstorms potential improvements or changes in business development strategy, products, or services.

Job Requirements

• Bachelor’s Degree in Business Management, Marketing, Sales, or related field.
• 3+ years of experienceas an Account Executive or Client Services Executive in a Consulting firm
• Commercial awareness.
• Knowledge of Market Research, Sales and Negotiation.
• Outstanding knowledge of CRM (Customer Relationship Management) software.
• Ability to manage multiple accounts and projects.
• Strong communicator withexcellent presentation, design, delivery, and public speaking skills.
• Problem solver.
• Creative and Strategic Thinker.
• High attention to detail.
• Ability to work with a diverse team.
• Relating and networking skills.
• Strong time management skills.
• Writing and reporting skills.
• Passionate, dynamic and proactive.
• Life-long learner, hungry for personal growth.

Salary
N150,000 - N400,000 monthly.