Client Service Representative at Demyhealth Clinic and Genomic Medicine (DCGM)

Duties

Administrative Duties:

• Act as the front-line customer service support for incoming and outgoing calls from customers, clients, potential clients, and doctors/centers for lab results.
• Participate / support all company\'s marketing and branding campaigns.
• Coordinate courier services and maintain professional and courteous behavior to ensure customer satisfaction.
• Provide other registration/clerical and billing support as required.
• Ensure proper housekeeping.
• Perform all duties and responsibilities with understanding and respect for the patient’s rights and strict confidentiality.
• Perform other related duties as required.

Education, Qualifications & Experience

• B.Sc./HND in Biological Sciences
• Previous Experience 2 – 4 years post-graduation experience

Knowledge, Skills, and Abilities

• Excellent communication and interpersonal skills.
• Excellent computer skills
• Excellent organizational skills to manage multiple tasks promptly.
• Proficient use of clinical laboratory information systems.