Client Service / Project Manager - Experiential Marketing (BTL) at RES-Q Digital

Location: Maryland, Lagos

Job Description

• Negotiate contracts and close agreements to maximize profits.
• Build and maintain strong, long-lasting client relationships.
• Communicate client needs and demands to the organization.
• Coordinate with staff members working on the same account to ensure consistent service.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Collecting and analyzing data to better understand client behavior.
• Develop trusted advisor relationships with key accounts stakeholders
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Understand and shape the company’s strategy and mission
• Develop plans to materialize strategy and analyze business proposals
• Research competition to identify threats and opportunities
• Assess the company’s operational and strategic performance
• Align processes, resources-planning and department goals with the overall strategy
• Provide support and insight into significant organizational changes (e.g shift in strategic focus and Agency Corporate Identity-C.I.)
• Advise senior executives in making effective decisions
• Construct forecasts and analytical models
• Monitor and analyze industry trends and market changes
• Support in Business Development activities.