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  • Posted: Jan 27, 2023
    Deadline: Not specified
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    Archware Tech Group is a result-driven tech company in Lagos ,Nigeria, established to provide technological innovations that help improve the quality of work and lives of people across several business sectors. We are a team of creative thinkers that render excellent services that add value to you and your business. Our agile approach to problem-solving and ...
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    Client Service Manager

    Responsibilities

    • Serves as a go-between client and the Agency
    • Undertakes Business development /source for new clients
    • Packages proposals to clients and prospects
    • Gets briefs from clients and interprets them correctly to the team.
    • Liaise with various departments/units to ensure that clients’ requirements are executed based on clients’ expectations or beyond.
    • Coordinate the execution of client’s briefs in the company and presentations to client
    • Write contact reports and send them to clients to capture the agreements at every meeting.
    • Manage clients’ brands in terms of marketing communications requirement
    • Carry outcustomer surveys including customer satisfaction surveys, market surveys, and competitive analysis
    • Coordinate events, brand activation, and trade promotions.
    • Package and Implement media proposals, media buying, and PR functions

    Requirements

    • At BA or BSC in Mass Communication, Communication Arts, Marketing, Business Administration, or any discipline with at least 3 years cognate experience in the same position at a recognized Marketing Communications or Brand Management Agency.
    • Ability to use Microsoft Office packages, especially word, PowerPoint, and excel
    • Membership of one or more professional associations such as APCON, NIPR, IBMN, NIMN, NIM, etc.

    Skills:

    • Have at least a working knowledge of client business and provide first–level advice to clients in the area of Marketing Communications
    • Versatility
    • Excellent listening ability
    • Strong Communication, writing, and presentation skills.
    • High level of comprehension
    • Excellent team player
    • Think on his or her feet, smartly and unconventionally.
    • Knack for excellent, premium quality, exceptional and impeccable delivery
    • Strong desire and passion to exceed clients’ expectations at every touch-point.
    • Ability to multi-task and work under pressure.

    Method of Application

    Interested and qualified candidates should send their CV to: info@archwareltd.com using the Job Title as the subject of the mail.

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